Shipping policy

At Golden Goose, we are committed to providing reliable and efficient shipping services to our customers worldwide. Below are the details of our logistics process:

Order Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Confirmation

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
Please use the tracking number to monitor your package’s status via the designated courier’s website.
Delivery Times

Estimated delivery times vary depending on the destination and selected shipping method:
Standard Shipping: 6-12 business days.
Please note that delivery times may be affected by customs clearance or unforeseen delays.
Global Warehousing

Golden Goose operates warehouses worldwide, including in Asia, Europe, and North America, to facilitate faster shipping and lower costs. Regardless of the warehouse location, all products undergo strict quality checks and are accompanied by authenticity certifications.
Customs and Import Duties

For international orders, customers are responsible for any applicable customs duties or import taxes.
Address Accuracy

To avoid delivery issues, please ensure that the shipping address provided is complete and accurate. Orders with incomplete addresses may result in delays or failed deliveries.
Lost or Delayed Shipments

If your tracking information has not been updated for more than 10 business days or you suspect your package is lost, please contact us at ggdb@shop-goldengoose.cn for assistance.
For additional questions or concerns regarding shipping, feel free to reach out to our customer service team.